DELIVERY

Coffee Krave Delivery Information

At Coffee Krave, we understand that getting your favorite coffee, teas, and other products delivered quickly and efficiently is important. That’s why we’re committed to providing a seamless and reliable delivery service to ensure that your orders reach you in perfect condition and on time. Here’s everything you need to know about our delivery process.

Delivery Options

We offer a range of delivery options to suit your needs:

Standard Delivery

  • Delivery Time: 3-5 business days
  • Our standard delivery service is perfect for those who want their coffee and products delivered within a reasonable time frame without breaking the bank. Orders are processed and dispatched within 1-2 business days, and you can expect your package to arrive within 3-5 business days after dispatch.

Express Delivery

  • Delivery Time: 1-2 business days
  • Need your coffee fix fast? Choose our express delivery option for quicker shipping. Orders placed before 12 PM (noon) will be processed and dispatched the same day, ensuring that your products arrive within 1-2 business days. This option is ideal for those who need their coffee in a hurry or for last-minute gifts.
  1. Next-Day Delivery
  • Delivery Time: Next business day
  • For those who simply can’t wait, our next-day delivery option guarantees that your order will be at your doorstep the very next day. Orders must be placed before 12 PM (noon) to qualify for next-day delivery. Please note that this service is available on business days only, and some remote areas may require an additional day for delivery.

Order Processing

  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
  • Dispatch Notification: You will receive a dispatch notification via email with tracking information once your order has left our warehouse. This allows you to track your package and stay updated on its delivery status.
  • Packaging: We take great care in packaging your order to ensure that it arrives in perfect condition. Our packaging is designed to protect your products during transit while being as eco-friendly as possible.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website. If you have any issues or questions about your delivery, our customer service team is here to help. Simply contact us with your order number, and we’ll assist you in tracking your order or resolving any delivery issues.

Delivery FAQs

1. What if I’m not home when my order arrives?
If you’re not home at the time of delivery, the courier may leave your package in a safe place or attempt to redeliver it. In some cases, the package may be taken to your nearest collection point, and a card will be left with instructions on how to collect it.

2. Can I change my delivery address after placing an order?
We understand that mistakes happen, so if you need to change your delivery address, please contact us as soon as possible. If your order hasn’t been dispatched yet, we will do our best to update the address. However, once the order is on its way, we may not be able to make changes.

3. What if my order is late?
While we strive to deliver all orders within the estimated timeframes, sometimes delays can occur due to unforeseen circumstances. If your order is delayed, please reach out to our customer service team with your order number, and we’ll work to resolve the issue as quickly as possible.

4. Do you deliver to PO Boxes or Military Addresses?
Yes, we do! We deliver to PO Boxes and military addresses, but please note that delivery times may be slightly longer for these locations.

5. Can I schedule a delivery for a specific date?
Currently, we do not offer scheduled delivery dates. However, if you have a special request, please contact our customer service team, and we’ll do our best to accommodate your needs.

Contact Us

If you have any questions about our delivery services or need assistance with your order, please don’t hesitate to contact our friendly customer service team. We’re here to help and ensure that your Coffee Krave experience is nothing short of excellent.

Thank you for choosing Coffee Krave. We’re excited to bring you the finest coffee and tea products delivered straight to your door!